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Failure to cool home alert

304
Community Member

I received an alert that my home was not cooling off and possibly a door or window was left open. I checked and that was not the case. I did notice that my granddaughter was using the oven, can that cause the alert? 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi 304,

 

Thanks for reaching out. It's possible that the heat from the oven affected the efficiency of your cooling. I would suggest observing it for now let us know if you get this message again.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi 304,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi 304,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward