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Forgot pin and deleted thermostat from app

iChance
Community Member

I deleted my thermostat from app in error and I forgot the pin so it is locked and I am unable to reinstall.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi iChance,

 

Thanks for reaching out. I'm sorry to hear that you can't unlock your Nest Thermostat. I'd love to know more about this. Could you try connecting your Nest Thermostat to a computer and check if your computer recognize it?

 

Looking forward to your response.

 

Thanks,

Edward

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in should you still need help here. Have you already tried the steps above?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba