Forgot the pin , need help Asap

[Sudeepnest]

I forgot my pin at nest thermostat 

now i am not able to factory reset neither do nothing without the pin and i dont have access to nest app as well

[EduardoN]

Hi @Sudeepnest,

Thank you for reaching out to our support community! I sincerely apologize for the inconvenience caused by the pin in your Nest Thermostat, and I appreciate you taking the time to share this information.

Based on this information, I'd like to ask you more about this concern. I'm here to assist you further!

• When did the issue first occur?
• What type of Nest Thermostat do you have?
• Do you have any messages in your thermostat?

Please feel free to share any additional details you think might be relevant.

Best regards,

Eduardo

[DScottIBM]

I'm unable to access the app to change the pin

[DScottIBM]

I need help with my Nest Thermostat

[EduardoN]

Hi @DScottIBM,

Thank you for reaching out to our support community! I sincerely apologize for the inconvenience caused by the pin in your Nest Thermostat, and I appreciate you taking the time to share this information. I'm here to help you!

Based on this information, I'd like to ask you more about this concern. 

• When did the issue first occur?
• What type of Nest Thermostat do you have?
• Do you have any messages in your thermostat?
• Are you using Google Home App or Nest App?

Visit our Help Center to learn more about Lock and unlock your Nest thermostat.

Keep me post.

Best regards,

Eduardo