Furnace heat runs off schedule

[LandSlideLily]

Hello,

My thermostat keeps running off schedule. It is set to 60 at 9:30 pm

then at 67 at 9:30 am. In the middle of the nigh it turns itself on

to 63. Also it would be really nice if it was a lot easier to make a schedule.

The mobile app schedule is hard to read as it is grey on white background

and very small letters.

[Leslie80]

After a year, mine turns on whenever it wants. Doesn’t follow the schedule and is wasting my oil. 

[Markjosephp]

Hello folks,

I'm sorry to hear that you're having issues with your thermostats not following their schedule. I'd love to know more about this.

Could you tell us what type of Nest thermostats you both have? Are you enrolled in any energy-saving programs with your utility companies? Also, could you provide a rundown of all the steps you've tried?

I'll look forward to the response.

Regards,

Mark

[LandSlideLily]

Hello,

I have the learning Nest, I have it scheduled to stay at a certain temp overnight and then adjust to daytime temps. In the middle of the night it decides to turn itself on!! I have turned OFF all  of nest sense as well as eco temp. Nest is the worst thermostat I ever have had!! As with the above issues it is hard to schedule on the mobile app for #1 hard to read grey on white #2 very touch sensitive as trying to adjust the temp settings.#3 the unit itself has the same touch sensitivities. It would be so much easier if it was all digital like my Honeywell that I had before I got this one with my new furnace. Not happy ay all!!!!

[Markjosephp]

Hello LandSlideLily,

I'm sorry you have to experience this, and we hope you can have a better time. For your benefit, we'd like to investigate this further and try to make things right.

Please fill out this form with the needed information and let us know once you're done.

Thanks,

Mark

[Markjosephp]

Hi there,

We got your form, @LandSlideLily. Thanks for filling it out. Our team will reach out to you via email anytime soon. Also, please continue the conversation there for any updates.

@Leslie80, I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,,

Mark

[Markjosephp]

Hi Leslie80,

It has been a few days since the last reply, and I am going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark