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Google Home

eeveegreen
Community Member

Google home says it sent me a password reset email. But I didn’t receive it. 

2 REPLIES 2

BinaryJay
Product Expert Alumni
Product Expert Alumni

Only two possibilities here really, either you're logged into Home using a different account than you think you're using - check the app to ensure you're using the account you think you are, or for some reason the email is being filtered into spam or another folder you have set up due to some other rules and you'll need to find it.  I'm not sure what email you're talking about, though, but try to search your inbox for keywords related to what you're expecting or even just "Google".

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. Thanks to BinaryJay for the help here. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS