Google Nest Learning Thermostat 3rd Gen replacement wire plate

[dhjackson6]

Does google still sell the replacement wire plate A0013? I can only find used ones via 3rd party.

[GabrielaG]

Hi @dhjackson6,

Thank you for contacting the Google Nest Community. I understand you're looking for a replacement wire plate for your Nest Learning Thermostat (3rd Gen) and want to know where to buy it. I'd be happy to share that information with you.

To give you the best help, please answer a few quick questions:

• What's the reason you need to replace the backplate? (e.g., a broken terminal, cracked plastic, etc.)
• Are you seeing any error codes on your thermostat screen or in the Nest app?
• Is your heating and cooling system currently having any performance issues? If so, please provide details.

I look forward to your response so we can resolve this.

Regards,

Gabriela

[dhjackson6]

I thought I had lost the wire plate in a move but ended up finding it. But would be good to know how to get a replacement plate if lost.