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Google Nest Wifi Connection

aoibheannlynch
Community Member

Google Nest cannot connect to WiFi. Also has a mind of its own. Heating coming on and staying on regardless of how it is set.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi aoibheannlynch,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What message are you getting when it fails to connect to your WiFi?
  • When did the issue start?
  • What troubleshooting steps have you done so far?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi aoibheannlynch,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi aoibheannlynch,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward