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Google Nest preheating

MaurizioCalvi
Community Member

I would like the system to start exactly at the set time without any preheating, but even having reset the option deactivated, the system always starts two hours earlier, which is unacceptable…

how to fix pse ???

2 REPLIES 2

MaurizioCalvi
Community Member
  • Grazie per le numerose risposte eh…
  • bella community di merda !!!

JuanCH
Community Specialist
Community Specialist

Hi MaurizioCalvi,

 

Thanks for reaching out to the community! I understand you'd like the system to start exactly at the set time without any preheating. I understand how frustrating it could be; your system always starts two hours earlier. I appreciate your efforts to get it working as expected by resetting the deactivated option. I'm here to help! To gather some more details, I'd like to ask the following questions:

  • What type of Nest thermostat do you have? Here is a link for your reference: How to tell which Nest thermostat you have
  • When was the Nest thermostat installed?
  • What is the make and model of your heating, ventilation, and air conditioning (HVAC) equipment?
  • Is there a preheating message on the display?

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan