09-18-2022 07:58 AM
My nest thermostat lost connection to our internet in our vacation home. I need to reconnect it remotely. It has been connected to the internet for the last 7 months and lost connection last night. My smart lights work and my cameras all work, so it is a nest thermostat issue
09-18-2022 08:36 AM
You won't be able to reconnect it remotely unfortunately. Most of the troubleshooting steps require someone to physically be with the thermostat.
09-20-2022 11:34 AM
Hey folks,
Thanks again for helping here, @David_K.
@rockeacres_99, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.
Best,
Mel
09-23-2022 03:57 PM
Hey folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
09-26-2022 12:39 PM
Hey there,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake