Help! I have preset schedules for the day but whenever it gets really cold my heat takes FOREVER to turn on. For several hours it will tell me it is preheating then just randomly cuts on hours after it was supposed to have been at a certain temperature. I’ve set early on in the settings and presence setting on hoping to avoid this but it still happens. Does anyone have any suggestions as to how I can resolve this issue? My little one and I are currently freezing and I can’t get the heat on. Thanks!