07-22-2025 06:08 AM
Hello, can you help me get connected to my new router please
07-25-2025 06:14 AM - edited 07-25-2025 01:17 PM
Hi Skippyjay,
Thanks for posting in the community! I understand you're experiencing issues with the Google Assistant and need help connecting your device to a new router. I'll be happy to assist you with this.
Please indicate the device type and model that you want to connect to your new router. In case of doubt, please check the help article How to tell which Nest thermostat you have.
Also, if you've already attempted to update your Wi-Fi connection, please describe the steps you took and any errors you encountered.
I look forward to your answer; I’m glad to assist you.
Regards,
Humberto