10-19-2023 12:31 PM
I supported 5 different homes that I’ve installed nest thermostats and can not migrate these thermostats to Google Home. Do I need to go out and purchase new thermostats and get rid of Google thermostats. Google support doesn’t exist.
10-19-2023 12:48 PM
You can contact Support, using the link and instructions in this post:
10-25-2023 08:07 PM
Hello folks,
I'm barging in to make sure everything is covered here.
Thanks for sharing the way to contact us, @MplsCustomer.
@Schmuck, I'm sorry for the trouble you're having linking your Nest Thermostats to Google Home. How's it going? Have you managed to contact our team for help migrating your account? If you haven't yet, we're here to help.
To confirm, which Nest Thermostats do you have? Is this the first time you're adding them in the Nest app or in the Google Home app? From what country are you posting? Also, what's the message you're getting when it fails to migrate your account?
Regards,
Mark