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Heat/Cool Swapped

Catie1
Community Member

Hello. I just installed the Nest Gen 4 and am having some difficulties, I have a heat pump and believe it to be in the O orientation. However with O selected on the app on my condenser it gives me the “error code” locked rotor, when switched to b mode everything worlls, just in reverse so heat is actually blowing cold air and vice versa, any ideas?

2 REPLIES 2

Catie1
Community Member

IMG_1239.jpeg

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@Catie1 

Can you post a picture of the original thermostat's wiring?


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