Heat Link Question

[Adi66]

Hi, so i have just bought a gen 3 learning thermostat with the heat link box and as soon as i removed it from the box i noticed the heat link box did not have nest stamped in the middle like all the others I,ve seen, is this a new design or have i been sold a fake ?

[Frustratedddd · Accepted solution]

Looks like your not getting an answer from the advisors!

The Heat Link is correct, Google changed the design a little where they removed the Nest words from the button. You will also notice the display has nothing written on the screen, look at an older version, and that will have the words Nest at the top.

You have the later version

[Adi66]

Thanks for the reply, glad I,ve not bought a dud, now to find someone to fit it 🤔

[DragosC]

Hi there @Adi66

Thanks for reaching out and sorry for the delay in response. Our responses are a bit slower than usual due to high volumes. If you could provide us please with a picture, we'll be able to tell. 

[CristianC]

Hello there. Just checking in. Let me know if you still need assistance. 

[CristianC]

Hello again. It's been a while since this thread was last updates so I'm going to lock it. If anything comes up, feel free to open a new one.