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Heat link issue

Danni33
Community Member

Hi I've just had my thermostat replaced, but trying to connect to my previous heat link ? Is this possible without removing off wall etc ?

2 REPLIES 2

AlexD
Community Specialist
Community Specialist

Thanks for reaching out to us here @Danni33 . I would be happy to try and assist. 

 

Generally you should be able to replace the thermostat without replacing the Heat Link but this also depends on why the thermostat is being replaced. 

 

Could you confirm why you received a replacement for, what was going on with your old device, and what parts you received with your replacement? 

Vladut
Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check the last message?