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Heat link not working

Tubes
Community Member

Heat link not working it has power to the unit h71 on the thermostat will not manual reset no lights showing on it was working fine yesterday 

5 REPLIES 5

Frustratedddd
Community Member

What did Nest say when you rang them??

Tubes
Community Member

luckily I had one days warranty left and am awaiting a call back regarding a replacement unit hopefully they call today I have had to wire up a temporary programmer to get hot water

There you go, a phonecall and you have secured a replacement!

I hope this is a lesson to ALL the other pointless posts on this community, that can't be bothered to use a phone, which is a ''Freephone'' number. Search ''Google Nest Contact Number'', it's so EASY!

USE the search in the browser, it's much easier than waiting for a reply here, and let's be honest, anyone ever had a reply from one of the Google staff???? No!!!!!

 

I am glad you are sorted, and remember if you hear nothing, RING them again, and again etc.

CristianC
Community Specialist
Community Specialist

Hello again. Just checking in. Do you still need my help?

CristianC
Community Specialist
Community Specialist

Hi @Tubes,

Thanks for reaching out. How's it going with your Heat Link? Did you receive a replacement?

Regards,
Cristian