Heatlink Not Working

[Johndthomp71]

My heatlink has stopped working for no reason. Not resetting and no lights fuse replaced in switched spur but still no joy.

How do i replace or return unit, only fitted October 2022

[OannaCG]

Hi there! So sorry to hear about this, but no worries, I'll do my best to help you. Please check your inbox, because I sent you an email, and please reply to that email with the requested details and let me know once it's done. Meanwhile, could you please let me know if you see any LED on the Heat Link and if there's a code/message on the display/app?

[AlexD]

Hi, I wanted to check in. Did you get the email? Make sure to let us know once you have. 

[Paul_R]

Hello! Since you haven't replied in some time, we'll need to close this thread. If anything else comes up, feel free to reach out!