02-07-2024 08:44 PM
Help! I installed a nest learning 3rd generation thermostat, but it isn’t working. We have an oil furnace and central air. I replaced the existing thermostat with a nest, but it isn’t working properly.
02-11-2024 06:49 AM
Hi ErinF1,
Uh-oh! I'm sorry to hear that your heat won't stop after installing a Nest Learning Thermostat. Do you have a heat pump system? And could you share here the photo of your previous thermostat wiring configuration and a photo of how you connected the wires to the Nest Learning Thermostat base so I can take a closer look?
Keep us posted,
Best,
Zoe