Home Away setting

[Lsendik]

Hi 

my nest keeps turning the thermostat to away when I’m at home. It’s thoroughly annoying at this point. I have it turned off but it’s still happening. Any suggestions? 

[RnAElec]

you need to use home assist/away

basically its going into away (eco) mode due to it thinking you are out due to the movement sensors not picking you up.  by using home assist this will keep ip running to the schedule when you are in the property.

[aatienza]

Hey Lsendik,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, RnAElec.

Thanks,
Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie