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Home away assist

Mweichers2000
Community Member

This SOB Thermostat!  There is no help!  I want to turn off the home away assist.  I can't make a temperature change when I  am not at home, because it says away.   Again there is no help!

4 REPLIES 4

CoolingWizard
Platinum Product Expert
Platinum Product Expert

You simply need to go into the Nest App, then go to Settings, then Home/Away Assist, then click your phone, now slide the slider to off.  Now, your thermostat itself will be the only device that determines what to do and the location of your phone has no effect on home/away assist. 

NestPro, Google Pro, Mechanical Engineer and HVAC service company owner.
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EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer and CoolingWizard, thanks for the help!

 

@Mweichers2000, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey Mweichers2000,

 

I wanted to check in with you. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake