04-22-2023 11:10 AM
Hi I have a Nest-E on software update 6.2-27 battery at 3.88V,
So at night the AC appears to stop cooling. I have turned every feature on the Nest off, no scheduling, no home and away, etc etc. I have used a seperate sensor in the bedroom to see if that would work but no luck. (it almost like it sees no motion in the house and stops cooling). As you can see in the photo below is apears to stop around 12 and come back on around 5............ any ideas?
04-22-2023 03:42 PM - edited 04-22-2023 03:45 PM
Have you cleared the Cooling Schedule? That is, deleted the entries. This sounds like the cooling schedule is active.
so you have:
Home/Away Assist = OFF
Early On = Off
Cool to Dry = Off
Sunblock = Off
Airwave = Off
The AC Cooling Wizard
05-02-2023 11:11 AM
Hello folks,
I wanted to stop by and see how I could help.
Thanks for the input, @CoolingWizard
@Hotatnight, have you checked the settings mentioned above? If you have a Google Home app, please check and remove any thermostat actions from the Routines. This might also trigger your thermostat to randomly stop and start at a specific time.
Please let me know if that helps or if the issue still persists.
Regards,
Mark
05-05-2023 12:20 PM
Hi Hotatnight,
I'm checking back in — how's it going? Still need our help?
Regards,
Mark
05-06-2023 12:55 PM
Hello everybody,
@Hotatnight, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
I appreciate the help, CoolingWizard and Mark.
Best,
Emerson