Hot water Nest Alexa control

[cavman255]

Please please please add hot water control to the Alexa skill. The whole reason I bought a Nest thermostat was so I could control my heating with Alexa. I didn’t dream for a minute that I wouldn’t be able to control the hot water. It’s the thing I use the most, and it annoys me every time I have to open my phone, go into the app and then hot water. It was quicker when I had a manual button on the wall!

Also, I usually only want to boost the water enough for a quick shower. 30 minutes is way too long, so I have to set a reminder on Alexa to remind me to stop the boost after 10 minutes. IOT devices should make life easier, not harder! Come on guys, let’s make it better and more useful for everyone!

[Markjosephp]

Hello cavman255,

Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.

Could you please tell us the Nest Thermostat model you have? Also, from what country are you posting?

I'll look forward to your response.

Regards,

Mark

[aatienza]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Mark.

Thanks,

Archie

[Markjosephp]

Hi cavman255,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark

[cavman255]

Hi Mark, thanks for responding. Sorry, I’ve been away from home, so wasn’t able to respond. I’m writing from England. I have a 3rd gen thermostat.

thanks

[UanaC]

Hello there @cavman255 !

I get how important this is to you and I'm really sorry for any inconvenience. Adding features to devices takes time and effort and we appreciate your patience while we're working on enhancing our products. If there are any changes, we'll make sure to shout it from our rooftops. Keep following us for updates. In the mean time, please let me know if there's anything else I can help you with.

Thanks in advance, Oana.
 

[UanaC]

Hi! Just checking in with you. Did you see my previous message?

[cavman255]

Yes, thanks for your reply.

I’m a developer, so very well aware of what’s involved in updating the Alexa skill and software. I was just surprised these things were not considered In the initial development. For me, I’ve spent a lot of money on something that isn’t very smart for a leading smart device. It’s actually more manual for me to use than my old manual button! Hopefully the software can be updated soon, otherwise I’ll be looking for a different solution.

But thank you, appreciate your responses 😊

[Paul_R]

You can rest assured that your feedback will be taken into account and we appreciate that you understand the situation. Is there anything else me or my colleagues can assist you with?

[cavman255]

Not right now, thank you

[Paul_R]

Alright then, I'll need to close this thread, but if anything else comes up, feel free to always reach out. Have a wonderful day ahead!