06-28-2022 10:59 PM
Hi
my hot water has started to play up. Randomly, the hot water symbol remains grey when scheduled to come on and therefore no hot water. I have seen issues mentioned in previous posts but can’t see a resolution.
I have tried factory reset of schedule, logged out of app etc. but no luck! Very frustrating!!!!!!!
please can anyone help???
thanks
A
06-29-2022 03:13 AM
Hi there @Amitpatel911
Thanks for reaching out. You did a great job in troubleshooting. Let's check on this — what country are you located in? Are you seeing any message on your thermostat? Also, do you have a system or a combi boiler? Is the control On/Off or Opentherm?
07-01-2022 06:19 AM
Hey @Amitpatel911,
Just checking, do you still need help?
07-03-2022 06:33 AM
Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.