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How do I get rid of the gold gear that now often appears on my Nest 2 "home screen?"

goodridge
Community Member

On occasion my NEST 2 shows a gold gear on the "home screen" below the temperature, and it changes the temperature to some degree.  How do I get rid of this feature????  I do not use nor have the NEST APP - so how do I get rid of it on the device itself.  Thank you for anyone's help

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

The gold gear with a Nest Leaf inside is the Rush Hour Rewards feature. This features turns the heating or cooling up or down a few degrees to save energy when energy is in high demand.

How Nest thermostats work with Rush Hour Rewards - Google Nest Help

To unenroll, contact the Google Nest support team directly.

  1. Go to Contact Us - Google Nest Help
  2. Select an appropriate product or category, type a brief description of the issue, then click Next.
  3. Click Other, then click Next step.
  4. In the Resources section, click Next step.
  5. Choose to get a phone call, call or chat with the team, depending on availability in your country.