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How do I stop our thermostat reverting to eco settings

JEM80
Community Member

Hi, we have installed a nest thermostat in a building which is used frequently but not every day and not on a regular schedule so we just want to have the ability to turn on the heating when we are on the way there and to switch it off when we leave.  What we keep finding is when we switch on the heating using the app when we are en-route we get to the flat and find it cold and the thermostat has reverted to eco settings.  How ca we stop this from happening please?

 

 

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey JEM80,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JEM80,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JEM80,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey JEM80,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake