11-27-2022 01:37 PM
12-01-2022 02:36 PM
Hi Tony239,
Thanks for posting and for the photo.
Your current heat pump system has a secondary stage of cooling/heating. With that said, your Nest Thermostat doesn't have a terminal to accommodate the AUX wire which is intended for the secondary stage of cooling/heating. You can still use that and not plug in the AUX wire, but I suggest replacing it with the Nest Learning Thermostat so you can fully get the most out of your heat pump system.
Best,
Mel
12-05-2022 09:33 AM
Hey Tony239,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
12-06-2022 09:53 AM
Hi Tony239,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel