10-14-2021 09:24 AM
My nest app on my phone says offline, but my nest thermostat is working. I can't use my Google Home or phone to operate my Nest. My internet is working and have restarted my router and my modem--HELP
11-17-2021 11:50 AM
Hey shep,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-19-2021 10:52 AM
Hey shep,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-22-2021 11:14 AM
Hey shep,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake