I bought a condo that has nest Thermostat. I don't know pin number, how can I reset?

[rgaila]

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Original Poster: Vince Pham 4959 

I bough a condo that has nest thermostat. I don't know pin number, how can I reset?

[rgaila]

Hi Vince, 

Thanks for reaching out to us and welcome to our community! To reset your Nest Thermostat without a PIN, unlock the Thermostat by selecting it on the Nest App, clicking Settings on the top-right, and selecting “Unlock”. Click on the Nest Thermostat unit to bring up the main menu, select the ‘Settings’ option, and click on the ‘Reset’ option to the right. Select the ‘All Settings’ option at the bottom. Here are more details on resetting/restarting your device as well. 

Hope this helps! Let us know how it goes.

-From Ai, Community Specialist.

[worldpoop]

No pin and no app.  Nest won't connect to wifi and I don't have the pin.  Pushing for ten seconds is not resetting the device. I'm stuck -- help!

[Ashu]

How did you unlock your nest thermostats. Please help me I have same problem 

[worldpoop]

(Both me and original poster *don't have app access* nor pin.)

[Awardly]

Having the same issue! 

[Awardly]

I am going to try this option... http://capitalmacservice.com/how-to-reset-a-nest-thermostat-if-you-have-forgotten-the-4-digit-pin-co...

[Dallassb3]

Did anyone figure this out?

[Chasityyuma]

I guess everyone is having this issue 

[rosabely]

No pin and no app.  Nest won't connect to wifi and I don't have the pin.  Pushing for ten seconds is not resetting the device. 

[kevinawoo]

Looks like you might have to contact Nest support according to this thread: https://www.googlenestcommunity.com/t5/Nest-Thermostats/Forgot-Nest-thermostat-pin-and-can-t-access-...