I cannot connect to my Nest Thermostat

[Hussem]

I have the same problem o cannot connect to the nest thermostat 

[Avergo]

I'm having the same issue?

[jenniffert]

Hi there,

Thanks for reaching out here in the community! I'm sorry to hear that you're having difficulties connecting to your Nest thermostat. I’d be happy to help with this!

To better assist you, I'd appreciate it if you could provide more details about what the thermostat is unable to connect to. This will help me provide you with accurate information and the right steps to resolve the situation. In addition, I’d like to ask the following:

• What is the specific model of your Nest thermostat? Here’s a helpful article about how to identify your thermostat model.
• Is this the first time you’re experiencing this situation?
• In case you received an error message or code, would you mind sharing it?

Please feel free to share any additional details that might be helpful.

Best regards,

Jenniffer