11-01-2022 08:13 PM
I the pin to my nest, I have recently got new wi-fi and now I can't use my thermostat . NEED help PLEASE
11-05-2022 08:54 AM
Try these steps:
If the Nest drive is successfully showing up on your computer, can you see a technicalinfo.PLIST file? If you get this far let me know and I'll ask a community specialist to assist with next steps, as these can't be shared publicly in the community.
11-07-2022 11:18 AM
Hey folks,
We appreciate your help here, @David_K.
@JasonPurnell, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
11-10-2022 02:48 PM
Hi folks,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
11-14-2022 02:09 PM
Hi JasonPurnell,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward