07-12-2023 12:40 PM
07-18-2023 12:58 PM
Hi FVillanueva76,
Thanks for posting in the Google Nest Community forum. I'm sorry for the delay. I'd like to take a closer look at it. Could you please take another photo where we can clearly see the labels of each wire? Also, share the photo of the wires that are connected directly to your HVAC control board.
Best,
Jenelyn
07-18-2023 02:46 PM
is this compatible
07-18-2023 04:08 PM
Hi folks,
@FVillanueva76, I double checked your thermostat wires. It is compatible with the Nest Learning Thermostat as it has more than 6 wires. You have a heat pump with an emergency heating system.
You can use this as your guide:
@kkleitsch21, could you please send us a photo of the wires connected directly to your HVAC control board?
Thanks,
Jenelyn
07-21-2023 07:23 AM
07-21-2023 07:24 AM
07-25-2023 05:25 AM
I’m still waiting to hear back on this.
09-22-2023 12:44 AM
Hello everyone,
I know it has been a while, but I wanted to ensure that everything was covered here.
Thanks for looking into this, Jenelyn.
@kkleitsch21, it appears that you have a heat-only system based on your thermostat's wiring, and is this a high-voltage system as the wires look thick? To properly configure your system with a Nest Thermostat, I'd suggest contacting an HVAC technician or any local technician in your area who can check its wiring from your system's control panel.
Let us know if you have more questions.
Best,
Mark
07-23-2023 06:03 AM
Looking for an answer still