Issues Removing Honeywell Lyric thermostat from account

[csturgeon80]

I beta tested a Honeywell Lyric and when Google Home became a thing I easily added the Lyric,  but as the years went by I began to lose access to features that previously had worked fine.  Unfortunately shortly after Honeywell sold to Residio and everything stopped functioning.. So I replaced with a bear thermostat  which works great.  My problem being it won't let me remove the Lyric because I don't have a Resideo account with a Lyric assigned to it... because it was registered to my Honeywell account...

[Markjosephp]

Hello csturgeon80,

Thanks for reaching out here in the Google Nest Community Forum.

It's frustrating to hear about the challenges you've faced with your Honeywell Lyric thermostat. Technology changes and company transitions can sometimes bring unexpected issues.

While we don't support unlinking your Google account with your Honeywell thermostat, have you tried reaching out to Resideo's customer support for assistance? They might be able to help you navigate the transition from Honeywell to Resideo accounts and ensure a smoother removal process.

In the meantime, if you associate your Honeywell account with your Google Home, Please check out your account profile information so you can remove it from your Google account.

For any future inquiries about Google Nest devices, feel free to start a new thread.

Best of luck,
Mark