Learning Thermostat stopped showing in App

[JARH]

 

[Ryan_G]

Hey JARH,

Thanks for reaching out here in the Google Nest Community.

Let's check a couple of things for us to further isolate the issue. Could you check the email address used to login to the app? Also, make sure you are in the right home structure where your devices are.

Let us know how it goes by replying to this thread.

Regards,

Ryan

[EdwardT]

Hey folks,

@Ryan, thanks for the help!

@JARH, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[EdwardT]

Hi JARH,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward