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Looking for a way to adjust temperature schedule with 'fat fingers'

DavidC1
Community Member

Looking for a way to adjust temperature schedule with 'fat fingers', possibly using keystrokes instead.

9 REPLIES 9

Ryan_G
Community Specialist
Community Specialist

Hi DavidC1,

 

Thanks for sharing your thoughts here in the community.

 

We can set the temperature schedule for your Nest thermostat easier with the user of your mobile device like tablet or mobile phone. This way, the screen will be larger for you to easily tap and select and manage your temperature schedule.

 

I hope it helps.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey DavidC1,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

 

Best regards,

Ryan


 

DavidC1
Community Member

I did not see any change when I tried again. Tell me how to get the larger screen

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Sorry for the delay. I'm afraid that if the Nest app on your mobile device or using a computer's browser by logging into https://bit.ly/3gW4i8w does not still work for you, we don't have other options to suggest. Rest assured that we're always on the lookout for ways to improve and we'll take this as feedback.

 

Keep an eye out on this Community page or follow our social channels for news and updates. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

DavidC1
Community Member

I have been out of town, I just returned. I do not see directions to get a larger screen that I asked for. Now, when I try to log in to Nest on my laptop I need to use the forgot password feature but it did not send the reset link, so I am locked out.

Jeff
Community Specialist
Community Specialist

Hi DavidC1,

 

Sorry for the long delay in replies here, but I wanted to check in and see if you were able to get this worked out or if you're still looking for some help on this. Let me know if you need more input and I'll be happy to jump in and work on this with you.

 

Thanks,

Jeff

DavidC1
Community Member

Still finding it extremely difficult, especially to adjust only one digit temp up or down or not change the time when I lift my finger.   I have not been able to log into the thermostat from my computer, only from my phone or tablet. The Google log in doesn't work and the Nest login does not send me a password reset either.  The computer does not have a touch screen, so I don't know if it would work anyway.

DavidC1
Community Member

I finally logged into my thermostat with my laptop and found that there I could use my mouse to manipulate the temperature schedule.