Apologies for the missing baseplate. Not having all the parts is never ideal, especially when trying to set up the device for the first time. I would love to assist you further and ensure you are good to go. I have emailed you with your case ID and I will be escalating this on over to our Team to review. Furthermore, I have also attached the case number below for you to have as a reference. Please be on the lookout for that and let me know if you have any trouble from here.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
