Multiple thermostats

[Kimberlybarr]

I built a new house and I have 3 different zones for my thermostats mistakes. I am trying to set up number 2 and 3 and I'm having difficulty connecting them through the Google app or the nest app.

[ArimosDJ]

I'm having the same issue.  Nest Thermostat #1 connected to the Nest app without any issues.  Nest Thermostat #2 and #3 will not connect at all to the Nest app.  All three thermostats are connected to the same WIFI network without any issues and updated to the latest and greatest firmware.  I use the QR code and key entry methods with no success on #2 and #3.  Each thermostat represents a different zone.  What's going on here?

[ArimosDJ]

Okay got it.  Looks like in order to set up Nest Thermostat #2 and #3, I have to create a new home in the Nest app for each respective Thermostat.

[EdwardT]

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having issues with setting up multiple Nest Thermostats. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What message are you getting when it fails?
• How far are the Nest Thermostats from each other?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Edward.

Thanks,

Archie

[ArimosDJ]

I’ve seen the responses.  Thanks.  All three are Nest Learning Thermostat.  Originally Nest thermo #1 connected the app without any issue.  Thermo #2 and 3 would just time out with a message saying “could not connect” when using qr code or key code.  Setting each thermostat in their own “home” resolved my issue.  Each “home” was renamed to a zone name for easy identification.  Hope this helps others that ran into the same issue as me.

[aatienza]

Hey ArimosDJ,

I'm glad to hear that everything is working now and thanks for sharing the steps that helped you to resolve your issue. Let us know if you have any other questions as I'll be locking the thread after 24 hours.

Thanks,

Archie