09-21-2021 06:39 PM
My furnace has been off for about 10 days. Now I can't get the Nest app to see the thermostat. The Nest thermostat is on and is working although it's not set on the right day and time. I can't see a way to reset this. So two things: Resetting the thermostat's time and date. And having the Nest app see the thermostat so that I can control via the app.
10-15-2021 11:29 AM
Hey jaygriffith4,
Apologies for the delayed reply and for the trouble you are having. I wanted to follow up and ensure you are good to go? I would be happy to take a closer look and ensure your device is showing in the app and working properly. Please let me know.
Best regards,
Jake
10-19-2021 03:37 PM
Hey jaygriffith4,
I just wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
10-22-2021 12:18 PM
Hey jaygriffith4,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake