Thanks for reaching out. If your system starts to blow hot air when your Nest thermostat is in cool mode, change the settings for orientation of your heat pump. For additional troubleshooting steps, please visit this support website article and let me know how it goes.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Understood and thanks for getting back to us. This thread will be closed after a day but as soon as you're at home, please try the suggested steps above and if the issue persists, feel free to create a new thread using the same Gmail account you used to create this thread so we could continue from where we've left off.
