My heat clicks on for a second then turns off

[Willg]

My thermostat doesn’t turn my heat on. I don’t know why

[WakesDS]

That is what mine is doing

[Willg]

We had to turn the eco temperature all the way down till it says off. We called the number here is the number (866) 281-3017

[aatienza]

Hey folks,

WakesDS, were you able to reach out to our support team about this? If so, how did it go?

Willg, thanks for the update!

Best,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie