My learning thermostat is turning on and off in a short period of time.

[almizraqmohamme]

• I bought a Nest Learning Thermostat and a sensor because I wanted to have more control my daughter's room temperature. I install it them, and the thermostat worked fine for a few days. Then, the compressor started to turn on and off within minutes. At the beginning, I thought it was from the A/C, but I installed my old thermostat. It A/C was fine. I installed Nest thermostat again, and it worked fine for a day. Then, the problem came back again, and my apartment became humid, the cooling was very slow. The temperature in my daughter's room was better with the old thermostat. I was disappointed with the thermostat, and I'm thinking to return it with the sensor even though I was excited to buy them. Can you help me to fix the problem?

[Jake]

Hey almizraqmohamme,

I am sorry to hear you are having trouble getting everything to work as intended. I would be more than happy to assist you and see if we can find the  issue. Do you mind me asking, could you please send in a picture of your current wire set up for me to review? Please let me know once that has been sent, so I can take a closer look.

Best regards,

Jake

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 

Garrett DS

[GarrettDS]

Hey folks, 

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,

Garrett DS