My nest does not show cooling

[Sherail]

My nest is not showing the cooling mode.  I have already checked the Y1 wire and it is properly connected.  What is the next step?

[Markjosephp]

Hello Sherail,

Thanks for letting us know that your Nest Thermostat is not displaying the cooling mode despite verifying the Y1 wire connection. Let's sort this out!

Here are a few troubleshooting steps you can follow to address the issue:

1. While you've already checked the Y1 wire, it's worth inspecting other wires to ensure they are securely connected. Sometimes, a loose wire elsewhere in the system can disrupt the cooling function.
2. Make sure that the tab is pushed down, ensuring it's tucked in.
3. Try restarting the Nest Thermostat by going to its Reset settings.
4. Ensure that your thermostat has the latest software installed. You can check for updates through the thermostat's settings menu.

I hope these suggestions help you get your thermostat's cooling mode back on track!

Best regards,
Mark