My nest thermostat's energy history is all of a sudden showing no useage?

[rgaila]

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Original Poster:  Doug R 158  

I have tried everything including uninstalling the app and reinstalling it but still have no useage showing?

[LeoLi]

Found a fix for my Google Nest (3rd gen).

I moved the Nest (it's on a stand) to the same room as its Heat Link under the boiler. Next day or so, the Usage history started to transfer from the Nest to the Android app (screenshot below). HOORAY!!!

 

 

(Earlier tried changing the Nest's network connection to a different WiFi point's 5GHz band, but this didn't work) 

[Vladut]

Hi there, just checking in with you. Did you manage to check the above message?

[george_t]

Hi @rgaila. Just checking in, do you still need help with this issue? Let me know and I'll be happy to help.

[george_t]

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.