08-31-2021 09:38 AM
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Original Poster: User Ross 101
Trying to connect my Google thermostat E to my phone, but it is stuck on the home screen. I have tried everything, rebooted 15 times held it down for 10 seconds, but every time it comes up with a picture of a phone with the home in the middle of it. I have the app, Bluetooth is on and right next to it, I have rebooted my router and absolutely nothing. Please help someone! Do I need a replacement? I even deleted the home/account and created a new one, still nothing!
08-31-2021 09:38 AM
12-28-2021 02:18 PM
Hi,
Did you fix this issue, as I have the same problem.
Thanks.
Sanjit.
01-18-2022 02:04 PM
Hey sanjitkdas,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
01-24-2022 12:01 PM
Hey sanjitkdas,
I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.
Best regards,
Jake
08-17-2022 12:57 PM
Hey there,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
Jake