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My thermostat is working but I can't link it to my android phone. It shows 'offline' on the Nest app

rgaila
Community Specialist
Community Specialist

‎09-01-2021 02:22 PM - edited ‎09-09-2021 11:27 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Dennis Brabazon 

Control my heating with my android phone. When I select the app it indicates that I

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Nishka23
Community Member

‎11-02-2021 09:00 AM

Hi can you help me please my thermostat is showing a phone all the time and can't do anything with it it won't connect to my phone it won't do anything also I can't connect my boiler to the heat link please help im getting desperate now 

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