N’est low battery

[LewisB]

I have a Nest thermostat and l have had to replace the batteries twice because of low battery. I was wondering if the batteries are low or I can’t replace them in time, does the thermostat still function and keep the furnace working for heat or cool?

Thanks

[Anonymous]

Do you have Nest Power Connector or c wire?

[LewisB]

I spoke with Google support and after going through a number of things, they said the unit might be faulty. Exchanges it for a Nest Learning thermostat. No problems and no worries. Thanks anyway.

[Jake]

Hey there,

Thank you so much eveluna for the help.

I wanted to follow up with you. I am glad you were able to get in contact with support, and they were able to replace the device. Please let me know if you have any questions from here, as I would be happy to take a closer look.

Best regards,

Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Markjosephp]

Hello LewisB,

Chiming in to check if you have additional questions or concerns, as we will be locking this thread within 24 hours.

Thanks,

Mark