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NEST gen 4 web app

mbrown-jrhobbs
Community Member

‎12-30-2024 09:05 AM

I have an office where we have 7 3rd gen NEST thermostats.  These 7 stats are monitored via the NEST web app.

I recently added an 8th stat but it is a 4th gen and was set up in the Google Home app.  I can only see the new thermostat in the Google Home app on my phone.  It does not show up on either the Google home or NEST web apps.  The 7 3rd gen stats can also be seen in the Google home app on my phone but can only be seen in the NEST web app, not the Google home web app on my computer.  I want to be able to see all 8 thermostats in the same location on my computer.  How do I do that?

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moralesvicente
Community Specialist
Community Specialist

‎01-03-2025 05:26 PM

Hello mbrown-jrhobbs, 

 

Thank you for taking an interest in our community. I understand that you want to monitor your Nest Learning Thermostat 4th gen in the Google Home for the web or Nest web app. So I’ll be more than happy to share information with you.

Regarding your concern, this option is not currently available to use this device through the website. The Nest Learning Thermostat 4th gen is primarily designed to be controlled through the Google Home app; therefore, I suggest sending us feedback to improve our service and provide a better experience. We'll carefully review requests for potential inclusion in future updates.

 

Regards,

Daniel

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