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Need Nest pro help

iCooper2
Community Member

We have a NEST stat controlling a  hot water radiant floor as 1st stage, and forced hot air as 2nd stage, which means the fan must turn on for 2nd stage.  Instead the stat defaulted to both stages being radiant floor.    Homeowner's set up does not prompt for this radiant and forced hot air combination, but the iphone app shows that its probably possible.     We have 40yrs hvac experience here, but no keys to the googlestat.   Need help.  

1 ACCEPTED SOLUTION

Jake
Community Specialist
Community Specialist

Hey iCooper2,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

View solution in original post

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey iCooper2,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey iCooper2,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey iCooper2,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake