Need help with my heat

[Bigbuck]

My AC worked in the summer but my heat is not coming on now. So when I turn my heat on the AC unit come on. Can I get some help with this 

[MisterDonnelly]

I am having a similar issue. Temps dropped outdoors and so did temp in the house.

[Jake]

Hey there,

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jeff]

Hi Bigbuck,

I just wanted to jump in real fast to see if you saw Jake's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey Bigbuck,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[EdwardT]

Hi Bigbuck,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward