11-08-2023 04:29 AM
If the Thermostat is to be situated too far from the heatlink for the Wi-Fi to link, is it possible to join them by a wired connect?
Would this allow them to communicate or does the wire just charge the Thermostat?
Thank you
11-11-2023 01:35 AM
Hi there and thanks for reaching our community. In order to address your inquiry properly, I'll need to mention that the connection between the Heat Link and the display is not established via Wi-Fi, but via a special, separate connection called Weave, which may encounter greater interference if the distance is big. However, you can choose to hardwire the two components via T1-T2 cables and that will provide a stable connection to the Heat Link.
11-13-2023 01:54 AM
Hi there, just checking in with you. Did you manage to check our last message?
11-13-2023 02:33 AM
Yes thank you, very helpful. I will try to run a cable between the heat sync and the thermostat.
11-13-2023 02:40 AM
Great. Let me know if you need anything else.
11-16-2023 12:55 AM
Hi there, just checking in with you. Do you still need help?