12-09-2022 12:55 AM
We have a Nest 3 which has been working but I can’t understand the temperature settings. We recently set it to come on at 6.00am to 19 degrees and stay on all day then drop to 15 degrees at midnight.
when I got up this morn8ng at 7.30 am the thermostat said it was 15 degrees now and would reach 19 degrees in 2 hours. It doesn’t take three hours to heat my house so do I have the settings wrong?
12-11-2022 09:08 AM
You could try a restart, described in this help article: https://support.google.com/googlenest/answer/9247296?hl=en&co=GENIE.Platform%3DAndroid
Also make sure that your Safety Temperature is set well below any temperature in your schedule. You don't want to trigger the Safety Temperature except in a real emergency. Last winter a number of us got hit by a bug where the Nest wouldn't work normally after the Safety Temperature had been triggered.
12-14-2022 04:48 PM
12-17-2022 10:56 PM
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks for the help here, CBFox and Edward.
12-18-2022 10:59 PM
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.